Terms of Service

Last updated: 1 November 2026

These terms apply to Gym Platform, the white-label website, member app and admin software for gyms provided by Ali Ben Brahim, trading as ABBTN ("we", "us"). By subscribing or using the service, you ("the customer", a gym or fitness business) agree to them.

1. The service

Gym Platform is hosted software, sold as a subscription. It gives your gym its own branded website, member app and admin dashboard to sell memberships, schedule classes, take bookings and manage members, trainers and content. The features of each plan are listed on our pricing page.

2. Orders and payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's buyer terms apply to your purchase.

Subscriptions are billed in advance each month (or year, if you choose yearly billing) and renew automatically until cancelled. Prices are shown at checkout, with any applicable taxes. We may change prices for future billing periods with at least 30 days' notice by email.

3. Cancellation

You can cancel at any time from the link in your Paddle receipt or by emailing us. Cancellation takes effect at the end of the current billing period, and you keep access until then. Refunds are covered by our Refund Policy.

4. Your account and content

You are responsible for your admin accounts, for the content you publish (texts, photos, prices, offers) and for how you treat your members' data. You keep all rights to your content and your members' data. You give us the right to host and display it only to run the service. On request after cancellation, we export your data and then delete it within 30 days.

5. Acceptable use

You must not use the service for anything illegal, to send spam, to infringe others' rights, or to try to break, overload or reverse-engineer it. We may suspend an account that does, after notice where possible.

6. Availability and support

We aim to keep the service available at all times, but do not guarantee uninterrupted access. Maintenance and incidents may cause short interruptions. Support is provided by email and WhatsApp as described in your plan.

7. Liability

The service is provided "as is". To the extent the law allows, we are not liable for indirect losses (such as lost profits or lost data), and our total liability is limited to the amounts you paid in the 12 months before the claim. Nothing here limits liability that cannot be limited by law.

8. Changes and law

We may update these terms and will email you about material changes at least 30 days in advance. These terms are governed by the laws of Tunisia, without affecting any mandatory consumer rights you have where you live.

Contact

Ali Ben Brahim (ABBTN), Tunis, Tunisia. Email ali@abbtn.com, phone / WhatsApp +216 96 901 100.