Refund Policy

Last updated: 1 November 2026

We want gyms to be happy with Gym Platform. This policy applies to all purchases, which are processed by our reseller and Merchant of Record, Paddle.com.

14-day money-back guarantee

If you are not satisfied, you can ask for a full refund within 14 days of your first payment, without giving a reason.

After 14 days

You can cancel your subscription at any time. Cancellation stops future renewals, and you keep access until the end of the period you have already paid for. Payments for past or current billing periods after the first 14 days are not refunded, except where the law requires it or where the service was not delivered as described.

How to ask for a refund

Email ali@abbtn.com with the email address used at checkout, or use the link in your Paddle receipt (you can also request it at paddle.net). Approved refunds are returned by Paddle to the original payment method, usually within 5 to 10 business days.

Contact

Ali Ben Brahim (ABBTN), Tunis, Tunisia. Email ali@abbtn.com, phone / WhatsApp +216 96 901 100.